What is personal information and how do we use or disclose it?
Personal information is information about an identifiable individual, and includes your name, contact information, travel itinerary and other information described below.
Blanco Travels may collect, use or disclose your personal information, either directly or through our agency and booking partners, for the purposes of offering or booking travel services on your behalf, such as your name, age, address, phone number, e-mail address, emergency contact information, passport information, travel medical information (where required), insurance details, ISIC information (where applicable), nationality, residency, nutrition preferences, trip evaluations, travel and accommodation preferences, comments you provide us, trip destination information, and payment-related information. This personal information enables us to provide you with trip information, book flights, accommodations, process payments, and provide similar travel services.
If you book Blanco Travels, Blanco Travels may rely on local service providers. Please be aware that Blanco Travels may be required to provide certain personal information to our service providers for the purposes of delivering your experience. For example, if you book flights through Blanco Travels, we will be required to provide certain personal information to the airline for the purposes of securing your ticket. When you book travel services with us, you consent to the collection, use and disclosure of your personal information by Blanco Travels—and the corresponding collection and use by the relevant travel partners or suppliers—for the purposes of administering and delivering the travel services you requested.
Your personal information may also be used for the purposes of:
Enabling us to better understand your needs as a customer and determine eligibility for our products and services;
Informing you about our products and services, or those of our partners that we believe may be of interest to you (provided that we have received valid consent from you, if such consent is required);
Providing ongoing service and support, including resolution of any issues with the services or products you request from Blanco Travels;
Ensuring the safety and security of our passengers and products;
Carrying out internal accounting and administration of our business;
Complying with laws, regulations, and immigration requirements.
Service Provider Arrangements
In addition to the third party travel suppliers outlined above, Blanco Travels may transfer your personal information to third parties who provide services on our behalf. For example, we may use service providers to authorize and process payments, host our customer service operations, serve advertisements on our website, send an email or other communications, or run our contests and promotions. Your personal information may be maintained and processed by our service providers in the US or other jurisdictions. For information about the policies or practices of our service providers, please contact us at the email address above. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose your personal information for their own purposes.
Website Policies and Cookies
Our website uses a technology called a “cookie,” which is a small element of data that our website can send to your browser to be stored on your computer so that we can recognize your computer when you return. If you have registered with our website, cookies may provide us and our service providers with information that we will use to personalize our website in accordance with your preferences. Most web browsers allow you to modify your settings to notify you when you receive a cookie or to reject cookies entirely. If you decide not to accept cookies from our website, you may not be able to take advantage of all of its features.